Graham Slieker

39 Whitcomb Road

Phone:  978.779.6492                                         g_slieker@prodigy.netCellular:  978.549.8557

 

Goals:

 

v                                                                                                                                                                                                                                                                                                                                                               Position as a Senior Product/Program Manager  or Director of  Product/Program  Management.

v                                                                                                                                                                                                                                                                                                                                                               Join a Company with Aggressive Plans for Growth.

v                                                                                                                                                                                                                                                                                                                                                               Shaping the Organization and Working for the Customer  Every Day.

 

 

Background Summary:

 

v                                                                                                                                                                                                                                                                                                                                                               Strong Business Sense and Proven Track Record with Building and Nurturing Teams and Strategic Partnerships.

v                                                                                                                                                                                                                                                                                                                                                               Technical Proficiency in Telecom & Enterprise Software Architecture, Applications and  System Integration.

v                                                                                                                                                                                                                                                                                                                                                               Strategic Planning (Road Map) and Tactical Implementation (Life Cycle Management).

v                                                                                                                                                                                                                                                                                                                                                               Created Solid Product Requirements and Compelling Marketing Messaging.

v                                                                                                                                                                                                                                                                                                                                                               Enterprise IT and Telecom Infrastructure and Architecture (Control Systems & Applications).

v                                                                                                                                                                                                                                                                                                                                                               Technical Product Management and System Engineering of Secure Networks and SaaS / PaaS Environments.

v                                                                                                                                                                                                                                                                                                                                                               Enterprise O/S, Middleware, Systems & Virtualization (Cloud).

v                                                                                                                                                                                                                                                                                                                                                               Hands-On  Leadership of Cross Functional and Cross Geographic Teams. AGILE PM.

v                                                                                                                                                                                                                                                                                                                                                               International Experience Working in Canada, Europe and Asia. Can work in US, Canada and EU Without Visa.

v                                                                                                                                                                                                                                                                                                                                                               Identifying Customer Pain Points and Mapping out Solutions.

v                                                                                                                                                                                                                                                                                                                                                               Ability to Lead Without Authority.

v                                                                                                                                                                                                                                                                                                                                                               Knack for Distilling Complex Concepts into Simple Imagery.

 

PROFESSIONAL EXPERIENCE

 

EMC.  Hopkinton, MA.                                                                                                                2014 – Present

Global Services Product Mgr. Advanced S/W Products Division, Managing service delivery for Cloud based storage systems. Drives product requirements and enablements. Develops unique “outside the box” solutions. Working with engineering, manufacturing, supply chain and other organizations to solve challenges for account teams world-wide. Member of program management teams. Runs services delivery team.

 

KONTRON AG. Montreal PQ Canada.                                                                                   2012 – 2013

Product Mgr. Communications Business Unit, Strategy for embedding 3^rd party value into rack mount server and ATCA Blade products. Targeted  for enterprise and cloud infrastructure. Defined scalable platform for SaaS deployments. Build and nurture strategic partnerships. Manage core business and realign products into solutions for target verticals. Define Service Offerings. Works comfortably both “upstream” and “downstream”.

 

CAREER DEVELOPMENT.                           2009 – 2012

·               MBA program started 2010 completed in 2012.

·               JAVA programming competency and project development.

·               Product and program management consulting.

 

EMERSON EMBEDDED COMPUTING.  Marlborough MA.                                                     2007 – 2009

Senior Product/Program Mgr. / Alliance Dev., (ATCA) Advanced Telecommunications Computing Architecture. Led the ISV (Independent Software Vendors) program, a key $55M segment of a $400M business.  Provided the vision and tools to bring vertical application and service control platforms to market for telephony and datacomm solutions in telecom service content, signaling and other IMS functions, mobile applications, IP routing and security functions. Scalable 3G/4G LTE platforms using virtualization to promote a cloud model.

 

·               Managed negotiations and executed contracts with 3^rd party S/W vendors.

·               Architect win - win solutions between partners, internal stakeholders and customers.

·               Defined UTM (Unified Threat Management) platform to move into new market space.

·               Designed 3 tier selling model to close business, promoted upward, to partners and to the field.   

·               Enabled $40M in major account sales with integrations and helped close key account, (Nortel).

 

NMS COMMUNICATIONS CORP. Framingham, MA.                                                             2006 – 2007

Senior Marketing Product Manager, (Platforms Group)

Product management and market deployment of a Voice XML Server platform product running on WINDOWS and Linux. This product was targeted at IVR and retail 3G video services deployment to wireless telephony appliances. Developed IVR dialogs for pre-sales support. Educated the sales force and advocated the value proposition that the VXML server brought to the market.

·               Managed lifecycle from development to revenue ship. Met schedule and revenue goals of closing accounts worth $1.3M in the first quarter.

·               Managed P&L with predictive modeling to improve margins and ROI.

·               Planned and executed branding and actionable vertical marketing campaigns.

·               Socialized new accounts using new pre-sales seed program created for deploying demo and development servers. Captured $300K in revenue with this program in one quarter that would have been lost. 

·               Defined strategy to reconstruct market boundaries and move the VXML server up the value chain by architecting a 3rd party service creation environment and policy engine based management platform.

 

UNISPHERE SOLUTIONS INC. / SIEMENS NETWORK CONVERGENCE LLC. Chelmsford, MA.                

                                                                                                                                                             1999 – 2006

Senior Product Line Manager / Senior Telephony Systems Engineer – Carrier Division

S/W PLM: Created and promoted the strategy and architecture for telephony services management platform for converged IP network. VoIP core products were based around a softswitch, media gateways and 3rd party application servers. Policy Server, QOS models, access control. Data and network based security implementations. “Sold” concept to stakeholders and managed business life cycle.

·               Delivered and socialized requirements, system architecture and business case to move program forward.

·               Directed remote engineering groups in Canada to build Beta storage solution.

·               Negotiated partnership agreements with key 3^rd party vendors for strategic evolution.

·               Met $12M sales goal in first year.

Pre-Sales Systems Engineer (Telephony Infrastructure): Designed and built VoIP networks to demonstrate deployed operational behaviours. Provided the “proof” to the customer, often service providers.

·               Defined and implemented cloud security metrics, firewalls, VPN’s and Session Border Control.

·               Wrote dB SCHEMA’s for defined user experiences per customer requirements.

·               Built asymmetric bearer and signaling paths for asymmetric QOS (Quality of Service) demonstrations.

·               Integrated bearer and signaling link security (encryption) and access authentication control.

·               Supported account teams to close sales of $1.2 million in first quarter

Level 3 Support Engineer (Telephony Infrastructure):  Provided the “face” of support to the customer.

·               Spent 3 months at customer sites in Japan and Canada providing technical support for VoIP HA (High Availability) softswitch evaluations and maintaining momentum with key accounts.  Subject Matter Expert.

·               Created and delivered training to Level 1 and 2 engineers, customer development groups and field sales.

·               Spent 3 years as level 3 support engineer for deployed VoIP networks.

·               Configured VoIP and TDM switches and debugged using forensic analysis.

 

STRATUS COMPUTER INC. Marlborough, MA.                                                                       1996 – 1998

Senior Product Line Manager, (TELCO S/W)

Managed tactical and strategic marketing (inbound and outbound) for IN (Intelligent Network), S/W and applications for Fault-Tolerant Telco vertical markets.  Managed strategic positioning for competitive advantage.

·               Business lifecycle management SS7 core product and wireless (CAMEL) platform, SCE (service creation environment), SCP (service control point) layered products that facilitated intelligent Telco services in terrestrial and mobile networks

·               Exceeded $18M sales goal in the first year.

·               Improved margins with packaging and channels management initiatives.

·               Developed product requirements for Internet Gateway and Internet SCP (Service Control Point)

      for VOIP and Broadband fabrics that created value beyond existing market boundaries.

 

BYTEX CORP. Westborough, MA.                                                                                               1995 – 1996

Senior Program / Product Line Manager (DataComm Infrastructure)

Led product and program management activities for VLAN switch and ATM Edge Switch program. ATM program provided key symbiosis between company’s LAN hub, VLAN switch and Terabit backbone router to support secure carrier based VOIP broadband and mobile applications. 

·               Responsible for complete life cycle management of H/W to deliver internetworking desktop connectivity solutions.

·               Developed and managed direct and indirect channels plans.

·               Met revenue goals for $80M business.

·               Developed and articulated product requirements for NMS (Network Management System) and GUI (Graphical User Interface.) that created market opportunities with no competition.

·               Managed OEM Program for VLAN switch. Multiple direct reports.

 

 

ORION ATLANTIC SATELLITE SERVICES. Rockville, MD.                                                 1994 – 1995

Senior Program Manager/Strategic Planner (Satellite Telecommunications)

Led technical and business management activities for a Voice over Frame Relay and E-Net satellite service. Contributed $7M in profitability for a $60M business. The product was the core of a bandwidth-on-demand service on ORION’s Ku band communications satellite. Created and executed a business model that used 6% of the satellite’s capacity to make the enterprise profitable.

·               Responsible for the complete life cycle of circuit switched Voice/FAX back haul, QOS managed packet switched Voice/Data and other value added services, integrated into Orion’s TDMA VSAT offering.

·               Managed Engineers in Germany, three direct and matrixes reports.

·               Achieved a 50% margin goal by creating value in uncontested market space. Re-branding for new market access.

 

 

DNE TECHNOLOGIES INC. Wallingford, CT.                                                                          1993 – 1994

Marketing Product/Business Manager  (Telecommunications)

Developed and promoted new products and businesses for manufacturer of Military VSAT TDM Voice/Fax/data multiplexers and encryptors. Experience with ATM, Frame Relay, Fibre-Optics, ISDN, WAN technologies, telephony and satellites. Reported directly to V.P. Commercial Products.

·               Defined strategic relationships to bridge product introductions for seamless growth. Brought gray products to white products. Grew sales budget from $0 to $3M first year. Managed a staff of four direct reports.

 

 

 

 

 

DIGITAL EQUIPMENT CORP. Marlborough, MA.                                                                   1985 - 1993

Solutions Marketing Business Development Manager & Team Leader

Developed new businesses and markets within the transportation industry. Primary focus was the airlines.

Software Program/Business Manager

Managed third party product programs critical to the success of a $200M business segment. Managed direct and matrixed reports.

 

Design Engineer

Hardware, firmware and systems design for modules, servers and other small systems.

 

EDUCATION

BSEE, Northeastern University - Boston, MA.

MBA, Framingham State University - Framingham, MA.

 

Additional Information: Business, Management and Finance related courses

Licensed pilot